Pharmacy assistant works alongside licensed pharmacists and pharmacist technicians to help process prescriptions. Assistants’ duties are typically clerical and organizational in nature and might include answering phones, filling out and filing paperwork, running cash registers and stocking shelves.
Find below sample job vacancy advertisement for a pharmacy assistant and the requirements
- To provide customer service and dispensing support to the Pharmacy, in line with scope of practice, under the supervision of the Pharmacy Manager / Pharmacist in order to ensure efficient pharmacy operations.
- To assess, prepare and pack prescriptions in line with Standard Operating Procedures (SOP’s), Good Pharmacy Practice (GPP) principles and customer service standards.
- To advise customers on the appropriate use of medicine.
- To correctly file prescriptions according to SOP’s.
- To provide professional service and accurate information to customers, in line with scope of practice.
- To assist with the compounding, manipulation or preparation of non-sterile or scheduled substances according to a formula and SOP’s.
- To order medicine and scheduled substances up to and including Schedule 6, according to an instruction of the responsible pharmacist on duty.
- To maintain stock levels and check expiry dates according to SOP’s.
- To execute housekeeping and display merchandise according to SOP’s / Pharmacy Efficiency Principles.
- To execute pharmacy-related administration and reports as per scope of practice.
- To adhere to ethical, legislative and regulatory requirements of the SAPC.
Education and Experience Requirements:
- Essential: Further Education and Training Certificate Pharmacist Assistance (Community)
- Essential: Registration with SAPC
- Essential: 1 year experience as a Pharmacist Administrator / Pharmacist Assistant
- Essential: Competent in dispensing patient prescriptions within scope of practice
- Desirable: Experience in a retail pharmacy
Job Knowledge and Skills Required:
- Pharmaceutical legislation and regulatory requirements
- Pharmacy efficiency principles or equivalent
- Good pharmacy practice principles
- Stock management
- Basic understanding of medical aid regulations
- Customer and service orientated
- Strong communication skills
- Attention to detail
- Administration skills
- Numeracy skills
- Following Instructions and Procedures
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Adhering to Principles and Values
- Presenting and Communicating Information
- Planning and Organising
- Coping with Pressures and Setbacks