How to use your Intellicard
Do I need a separate card to use Intellicard?
Intellicard is either incorporated into your student card or provided as separate care (depends on the university or institution) and is remotely activated. If your student card is stolen or lost, and you need a new one, this will not affect your Intellicard account.
How do I know if I am registered for Intellicard?
Your university or institution will inform you of this when your allowances are loaded onto the Intellicard system. You will also receive an SMS with your student PIN, and a welcome email from us. If you are unsure about whether or not you’re currently registered as an Intellicard user, please feel free to give us a call or send us an email.
Can I apply for an Intellicard account?
If you receive an allowance through a loan or bursary award, your institution will apply for an Intellicard account for you. If you have a private sponsor you may apply directly to Intellicard for allowance management.
How do I add or update my banking details?
From inside this student portal, click on the “Update details” link. Fill in your banking details, and click “Update”. You will then receive an email with a link which you need to click in order to verify these changes. Please make sure you have entered the correct details, otherwise someone else might end up with your cash allowance.
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Where can I use my Intellicard?
Allowances can only be used for their stated purposes. So a book allowance for example, can only be spent on books. In most cases there are designated merchants, so your book allowance may be limited to a few book stores selected by your institution. You will be informed by your institution where you can use your Intellicard or check the merchant list below.
What should I do if my card has been lost or stolen?
If your card has been lost or stolen it is important to disable it as quickly as possible. It can be re-enabled at a later stage after the problem has been resolved.
How do I disable my card?
You can do this either by calling or emailing us, or by disabling it via the student portal. Disabling your Intellicard will not disable your student card; you will still be able to use your card for things like entering a lab.
You will also still be able to log on to the student portal and view your account details. It does however mean that you will not be able to make purchases with your student card until the card has been re-enabled.